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Column	Type	Collation
id	int(11)
tipo_incidente	varchar(50)	utf8mb4_general_ci
categoria_incidente	varchar(50)	utf8mb4_general_ci
departamento_soporte	varchar(100)	utf8mb4_general_ci
fecha_apertura	datetime
fecha_cierre	datetime
id_usuario_solicita	int(11)
id_usuario_asignado	int(11)
id_usuario_afectado	int(11)
id_grupo_afectado	int(11)
detalles_incidente	text	utf8mb4_general_ci
ubicacion	varchar(255)	utf8mb4_general_ci
plantel	varchar(50)	utf8mb4_general_ci
status_atencion	varchar(20)	utf8mb4_general_ci
nivel_urgencia	varchar(50)	utf8mb4_general_ci
respuesta	text	utf8mb4_general_ci
archivos	text	utf8mb4_general_ci
enabled	tinyint(1)

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